Delivery Information

Dispatch Time
  • All orders received before 12pm, Monday to Friday (excluding bank holidays) are shipped the same day.
  • Orders received after 12pm Friday, Saturday, Sunday and public holidays are shipped the following working day.
Delivery Times
  • All First Class Delivery is generally 1-2 working days.
Bank and Public Holidays
Change of Order Details
  • If you need to change your order, like shipping address, items (design, colour, style, size, quantity) before the order is dispatched, please contact our team immediately by emailing us at
  • If the updated order requires additional payment, you should pay the difference via Card. We will hold the order and can only update it once the additional payment has been received via Card.
Combined Postage
  • If you have placed separate orders on the same day and have not been dispatched yet, we can combine postage and send all your orders together. Kindly contact our team immediately by emailing us at
Delayed Delivery
  • If your order fails to arrive within 3 working days, kindly contact our team immediately by emailing us at
  • Alternatively, please kindly check the following:
  • Is the shipping address in your order details, complete and correct?
  • Is the package too big and can't be inserted in your letterbox?
  • Was the package delivered to your neighbour?
  • Was a delivery card left at your door?
  • Is the package at your local sorting office and needs to be collected?